Contact Trade Author
Have questions or need assistance? Our team is here to help you with any inquiries.
Get In Touch
We're here to help you with any questions about our platform, features, or trading services.
Contact Information
support@tradeauthor.com
Support Hours
Average response time: Under 1 hour
Send us a Message
Live Chat
Get instant help from our support team with our live chat feature.
Phone Support
Speak directly with our support specialists for complex issues.
Community Discord
Join our community of traders for tips, strategies, and peer support.
Frequently Asked Questions
Quick answers to common questions about our platform and services.
Creating an account is simple. Click on the 'Sign Up' button on our homepage, provide your email address, create a secure password, and complete the verification process. You'll be ready to start trading in minutes.
We employ bank-level security including two-factor authentication (2FA), SSL encryption, cold storage for digital assets, and regular security audits. Your funds and data are protected with industry-leading security practices.
Trade Author offers trading in cryptocurrencies, stocks, ETFs, forex, and commodities. Our platform supports spot trading, margin trading, and futures contracts with advanced charting tools and real-time market data.
You can deposit funds via bank transfer, credit/debit card, or cryptocurrency transfer. Withdrawals are processed within 24 hours. Specific processing times may vary depending on your payment method and verification status.
Yes, we have fully-featured mobile apps for both iOS and Android devices. You can download them from the App Store or Google Play Store. Our mobile apps offer the same functionality as our web platform.
Ready to Start Trading?
Join thousands of traders who have already chosen Trade Author for their trading journey.